This policy explains how Glu-Scan collects, uses, stores, and protects your data when you use the application. Glu-Scan helps estimate the carbohydrates in a meal through photo scan, AI assistant, history, statistics, and user profile features.
1. Data controller
- Controller: Glu-Scan
- Contact: contact@gluscan.com
- Website: gluscan.com
2. Data we may process
Account and profile
- Email address
- User identifier
- Profile information provided by the user
Meal data
- Meal photos or images sent by the user
- Date, time, and functional information related to the analysis
AI nutrition assistant
- Messages and questions entered by the user when using the nutrition assistant
- Automatically generated responses to help the user better understand a meal, its estimated carbohydrates, and certain nutritional details
The Glu-Scan AI assistant is limited to uses related to nutrition, food, and app features.
History and statistics
- Carbohydrate estimation results
- Analysis history
- Statistics calculated from usage
Technical data
- Logs, errors, stability, and performance
- Technical information necessary for the proper functioning of the service
Subscriptions
When a user subscribes through the Apple App Store or Google Play, payment is processed by the relevant platform under its own terms and privacy policies.
Glu-Scan does not receive or store the user’s full bank card details. We may only process the information strictly necessary to manage access to the service, including subscription status, selected plan, validity date, or certain technical transaction details.
3. Why we use your data
- Provide meal analysis and carbohydrate estimation
- Operate the AI assistant
- Display history and statistics
- Manage your account and secure access
- Prevent abuse, errors, or fraudulent use
- Manage your subscription status
4. Legal basis
- Performance of the service: to operate the application
- Legitimate interest: security, abuse prevention, service improvement
- Consent: when required, for example for camera or gallery access
5. Use of AI
To analyze a meal or answer certain requests, Glu-Scan may use artificial intelligence services.
- Used only to perform the requested analysis
- Deleted after processing or kept temporarily for limited technical reasons
- Used to respond to the user's requests
- The content is processed as part of the service operation
The results provided remain estimates and do not constitute absolute certainty.
6. Data sharing
We do not sell your personal data.
We only share strictly necessary information with certain technical service providers, for example:
- Hosting and infrastructure
- Database and technical services
- AI services if used in the application
- Payment provider for subscriptions
Data may also be disclosed where required by law.
7. Retention period
- Account: as long as the account remains active
- Images: deleted after processing or kept for a short technical period
- History: kept as long as the user keeps it in their account
- Technical logs: retained for a limited period for security and diagnostics
- Subscription status: kept for as long as necessary to manage the service
8. Security
- Secure connection via HTTPS
- Restricted access to systems
- Protective measures against unauthorized access
- Data minimization principle
9. Your rights
In accordance with the GDPR, you may request access to, correction of, deletion of, restriction of, or in some cases portability of your data.
To exercise your rights: contact@gluscan.com
If necessary, you may also contact the relevant supervisory authority.
10. Account deletion
- From within the app if the option is available
- Or by email at contact@gluscan.com
After deletion, the account and associated data are deleted or anonymized according to applicable technical and legal constraints.
11. Advertising and analytics
If Glu-Scan uses advertising, analytics, or performance measurement tools, this may be specified in the app, on the store listing, or in additional information.
12. Health warning
Glu-Scan provides estimates based on available data and image analysis. The application is not a medical device and does not replace a doctor or healthcare professional.
13. Minors
The application is not intended for minors without parental authorization where required. If you believe a minor has submitted data without authorization, please contact us to request deletion.
14. International transfers
If certain service providers process data outside the European Union, appropriate safeguards may be implemented in accordance with applicable rules.
15. Changes
This policy may be updated at any time. The update date shown at the top of the page will then be modified.
16. Contact
For any question related to privacy or data processing: contact@gluscan.com
You can also read our terms of use.